Letcher Bros. Auto Repair

Letcher Brothers Auto Repair Profile

Established in 1991, Letcher Brothers Auto Repair has been a staple in the Pinole community, catering to a diverse range of European and Japanese vehicles. The business specializes in comprehensive automotive services, including general tune-ups, computer diagnostics, and significant engine and transmission repairs. Additionally, Letcher Brothers Auto Repair is equipped to perform dealer-required scheduled maintenance and offers free local towing with every major repair, further solidifying its customer-centric focus.

Founded by Mike Letcher, the company is built on a foundation of honesty and reliability. Letcher Brothers earned the prestigious Diamond Certified status, a testament to its commitment to quality and expertise. The Diamond Certification indicates that the company has been rated Highest in Quality and Helpful Expertise, part of which is attributed to its high scores in customer assistance.

A key differentiator for Letcher Brothers is its personalized approach to customer service. Each client is informed and educated about their vehicle's repairs, with the team providing physical evidence of faulty parts to ensure transparency. This method of clear communication and customer involvement fosters trust and loyalty among its clientele.

While the Diamond Certified status provides a positive indicator, it is crucial to recognize that it does not eliminate the need for due diligence. Potential clients are advised to:
- Verify the scope of work and request an itemized estimate.
- Confirm the company’s ASE and Bosch certifications, especially for complex diagnostics.
- Discuss the expected timelines for repair or maintenance services.

Letcher Brothers Auto Repair also focuses on continuous improvement, both in technical expertise and customer interaction. This ongoing dedication is reflected in their consistent service quality and customer satisfaction.

The company has achieved a high ONE AllRatings score—a super-composite rating based on customer star scores and reviews from all major review sites, optimized for accuracy and recency.

Services Offered:
- General tune-ups and maintenance
- Computer diagnostics
- Engine and transmission repairs
- Dealer-required scheduled maintenance
- Electrical work, airbag services, ABS brake systems
- Suspension and alignment services
- Hybrid vehicle maintenance

Service Areas:
- Pinole, Hercules, Rodeo, Crockett
- El Sobrante, San Pablo, Richmond, El Cerrito

Letcher Brothers Auto Repair stands as a reliable choice for vehicle owners seeking honesty and quality in automotive services. With its community-oriented approach and high technical standards, the company continues to set itself apart in the automotive repair industry.