Gogo Rooter

Gogo Rooter stands as a versatile plumbing contractor servicing both residential and commercial clients throughout Santa Clara County. Since its inception in 2009, the company has built a reputation for effectively addressing a wide range of plumbing needs, from routine fixture repairs and installations to more complex gas line replacements and copper repiping projects. Gogo Rooter’s technicians are available around the clock, ensuring clients receive timely assistance at any hour of the day.

The company distinguishes itself through a strong commitment to communication and customer service, as emphasized by owner Steve Schafer. Gogo Rooter’s operational model includes proactive communication at every stage of service delivery. Clients receive a pre-visit call from a manager, and a post-service follow-up ensures satisfaction and builds trust—an approach that sets it apart in an industry where personal interaction is often lacking.

Gogo Rooter’s dedication to quality service is evident not only in its customer-centric philosophy but also in its industry credentials. The company has achieved Diamond Certified status, an indicator of having been rated Highest in Quality and Helpful Expertise. Despite this prestigious certification, potential clients are advised to conduct due diligence:
- Ensure any potential work aligns with safety regulations and standards.
- Request written warranties covering parts and labor.
- Verify that the company’s technicians have necessary certifications and equipment for specific tasks.

The company has achieved a high ONE AllRatings score—a super-composite rating based on customer star scores and reviews from all major review sites, optimized for accuracy and recency.

Gogo Rooter’s comprehensive service offerings include plumbing maintenance, installation, and repair, water heater repair and replacement, copper repiping, and gas line repair and replacement. Additionally, the company’s fleet of service trucks is equipped for specialized tasks, notably drain cleaning, which Mr. Schafer identifies as a critical priority for many clients.

Beyond its operational capabilities, Gogo Rooter recognizes evolving industry trends, such as the shift from gas-powered to hybrid heat pump water heaters and the increasing demand for automatic leak detectors mandated by insurance companies. These insights reflect Gogo Rooter’s commitment to staying ahead of industry developments and delivering relevant solutions to its clients.

Services Offered:
- Plumbing maintenance and repair
- Water heater repair and replacement
- Copper repiping
- Gas line repair and replacement
- Drain cleaning and emergency plumbing services

Service Areas:
Santa Clara County