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Total Score
 93.8

Sources
  4   
Reviews
771   
Stars
  4.7
Key Docs
100%
Report
100%

AREAS SERVED

State

CA

Counties

Alameda County, Contra Costa County

Cities

AlamedaAlamoAlbanyAntiochBerkeleyBethel IslandBrentwoodByron
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Certificate and Awards

Essential Articles

Overview

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Big Blue Plumbing has been providing comprehensive plumbing services to residential and commercial clients in Alameda and Contra Costa Counties since 2000. The company's commitment to quality work and customer trust is evidenced by its Diamond Certified status, indicating that it has been rated Highest in Quality and Helpful Expertise, particularly excelling in the latter. With a workforce trained to handle everything from routine fixture installations to complete sewer and gas line replacements, Big Blue Plumbing ensures customer peace of mind by maintaining a high level of transparency and communication throughout each project.

President Paul Gerrard emphasizes the importance of honest business practices, which have fostered a loyal clientele. The company's philosophy of combining old-school service with modern plumbing solutions differentiates it from competitors. Unlike some plumbing companies that prioritize speed over service, Big Blue Plumbing focuses on understanding the problem at hand and providing effective solutions. This customer-centric approach is enhanced by the company's rigorous quality control measures, including daily training sessions for technicians and thorough project reviews.

Big Blue Plumbing's high ONE AllRatings score further validates its reputation for excellence, reflecting aggregated customer reviews and ratings from all major platforms, optimized for accuracy and recency. While the large-scale operations within the plumbing industry can often lead to compromises in service quality, Big Blue Plumbing maintains a careful balance by prioritizing consistent training and employing technicians who are background-checked and drug-tested.

While the Diamond Certified status provides a positive indicator, it is crucial to recognize that it does not eliminate the need for due diligence. Potential clients are advised to:
- Ensure clarity on project costs and timelines before commencement.
- Verify technicians' credentials and the company's current licensing and insurance coverage.
- Discuss available warranties for both products and services to understand coverage details.
Services Offered:
- Plumbing service and repair
- Sewer line repair and replacement
- Drain cleaning and replacement
- Gas line installations and seismic gas shut-off valves
- Traditional and tankless water heater installation
- Hydronic radiant heating systems
- 24/7 emergency plumbing services
Serving Area:
- Alameda and Contra Costa Counties

By adhering to a model that emphasizes customer satisfaction and long-term reliability, Big Blue Plumbing aims to be a standout option for those in need of professional plumbing services.

Work

No Work Records Found

Guarantees

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SERVICES OFFERED

Plumbing Drain RepairPlumbing ContractorsBathroom PlumbersWater Heater Installation/RepairPlumbersPlumbing Repair ServicesPlumbersPlumbing InspectionPlumbingBathroom Plumbers

Company Info Table

Big Blue Plumbing

Address


Phone No. :

(510) 962-6113

DCID No. :

DCID5105406060

License :

951263

Categories :

Plumbing Contractors, Plumbing

Services & Specialties :

Sewer Line Repair & Replacement
Sewer & Drain Cleaning
Plumbing Installation & Repair
Traditional & Tankless Water Heaters
Gas Lines & Seismic Gas Shut-off Valves
Repiping
Hydronic Radiant Heating
Low Water Pressure
High Water Pressure
Gas Lines to Additional Appliances
Water Filtration
Air-to-Water Heat Pumps