Artisan Rug Care

Artisan Rug Care offers specialized cleaning and repair services for a wide range of area rugs and textiles, operating from its dedicated facility in Santa Cruz, California. Founded by Aaron Kinda in 2008, the company has become renowned for its meticulous approach to rug care, emphasizing personalized service over the high-volume methods employed by many of its competitors.

The company has gained Diamond Certified status, indicating it has been rated Highest in Quality and Helpful Expertise. This certification highlights Artisan Rug Care’s adherence to superior service standards and its focus on helpful expertise, providing clients with confidence in the quality of care their valuable rugs will receive.

Artisan Rug Care's expertise lies in techniques learned from distinguished textile conservators, ensuring that each rug is treated with the utmost care and attention. The process avoids the use of heat, machines, or wringers, opting instead for hand-cleaning methods that preserve the integrity of the textiles. This approach is complemented by services such as archival wrapping and moth treatment, which offer added protection for valuable pieces.

The company has achieved a high ONE AllRatings score—a super-composite rating based on customer star scores and reviews from all major review sites, optimized for accuracy and recency.

Unlike less personalized services, Artisan Rug Care prioritizes communication with clients to set realistic expectations. From initial consultation to the final stages of cleaning and repair, clients are kept informed about what can and cannot be achieved, which fosters transparency and client satisfaction.

While the Diamond Certified status provides a positive indicator, it is crucial to recognize that it does not eliminate the need for due diligence. Potential clients are advised to:
- Confirm all service details and costs prior to commitment.
- Inquire about the specific cleaning and restoration techniques that will be used.
- Discuss any concerns regarding potential allergens or chemical sensitivities.

Services Offered:
- Cleaning and repair of area rugs and textiles
- Moth treatment
- Archival wrapping for storage
- Rug pad supply

Service Areas:
Serving Santa Cruz, Santa Clara, San Mateo, and San Francisco Counties

Aaron Kinda’s commitment to excellence and honesty underscores the company’s philosophy. By maintaining open communication and attention to each rug's unique needs, Artisan Rug Care has earned the trust of its clientele, making it a premier choice for rug care in the region.