A-1 Guaranteed Heating & Air, Inc.

A-1 Guaranteed Heating & Air, Inc. is a reputable HVAC service provider, serving residential and commercial clients primarily in Solano, Napa, and Contra Costa Counties. Established over 22 years ago by Richard and Krissy Hiteshew, the company has steadfastly grown to meet the HVAC needs of thousands of Bay Area customers. Its recognition includes the Diamond Certified award, which reflects its high quality and helpful expertise as evaluated through rigorous third-party ratings.

The company's service portfolio is comprehensive, covering installation, replacement, repair, and maintenance of HVAC systems including furnaces, evaporator coils, and ductwork. A-1 Guaranteed Heating & Air is a factory-authorized dealer of Bryant HVAC systems, ensuring access to reliable and high-performance equipment. The company has aligned with EnergyUpgradeCA to support energy-efficient home upgrades, including the conversion to ZeroNet homes, which can significantly reduce utility costs or even eliminate electrical expenses.
In addition to its robust service offerings, A-1 Guaranteed Heating & Air emphasizes customer satisfaction and community engagement. The company has received multiple awards, such as 13 'Best HVAC Company in Solano' accolades from the Vallejo Times Herald, the 'Spirit of Solano' award, and the 'Best of the Bay' award from KRON 4. These recognitions underscore the companys commitment to service excellence.

Technically, A-1 Guaranteed Heating & Air distinguishes itself with a high number of NATE-certified technicians—important as NATE certifications require ongoing training to remain in good standing. The company conducts monthly training sessions to ensure its technicians are up-to-date with the latest industry standards and technologies.

Transparency and customer service are cornerstones of A-1 Guaranteed Heating & Air’s philosophy. The company offers free estimates and has established the 'Kasey’s Klub' membership program to provide clients with maintenance discounts and tiered service options. Its approach to customer interactions includes recording service calls for quality assurance and conducting follow-up surveys to gather feedback.

While the Diamond Certified status provides a positive indicator, it is crucial to recognize that it does not eliminate the need for due diligence. Potential clients are advised to: - Verify the company's license and insurance coverage is up to date. - Request and review a detailed scope of work and written estimates before project initiation. - Ask about available warranties and maintenance plans to ensure long-term system performance.

The company has achieved a high ONE AllRatings score—a super-composite rating based on customer star scores and reviews from all major review sites, optimized for accuracy and recency.

Services Offered:
- HVAC installation, repair, and maintenance
- Energy-efficient home upgrades
- Indoor air quality improvements

Service Areas:
- Solano, Napa, and Contra Costa Counties